At Nik Auto Key , we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website (www.nikautokey.com ) or engage with our services. By using our website or availing of our services, you consent to the practices described in this Privacy Policy. Please read this policy carefully to understand how we handle your information.
1. Information We Collect
We may collect the following types of information from you:
a. Personal Information
- Name : To identify you and provide personalized service.
- Contact Information : Such as phone number, email address, and mailing address for communication purposes.
- Vehicle Information : Including make, model, and registration details to provide accurate services.
- Payment Information : Such as credit/debit card details or bank account information for processing payments.
b. Non-Personal Information
- Website Usage Data : Information about how you interact with our website, such as IP addresses, browser type, pages visited, and time spent on the site.
- Cookies : We may use cookies to enhance your browsing experience and gather analytical data.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery : To provide, customize, and improve our automotive key services.
- Communication : To respond to inquiries, send updates, and provide customer support.
- Billing and Payments : To process payments and issue invoices or receipts.
- Marketing : With your consent, we may send promotional materials or updates about our services. You can opt-out of these communications at any time.
- Legal Compliance : To comply with applicable laws, regulations, or legal processes.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:
- Service Providers : We may share your data with trusted third-party service providers who assist us in operating our business (e.g., payment processors, delivery services). These entities are obligated to keep your information confidential.
- Legal Requirements : We may disclose your information if required by law or to protect our rights, property, or safety.
- Business Transfers : In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
Under Malaysian privacy laws, you have the following rights regarding your personal data:
- Access : You can request a copy of the personal information we hold about you.
- Correction : You can request that we update or correct any inaccurate or incomplete information.
- Deletion : You can request that we delete your personal information, subject to certain exceptions.
- Opt-Out : You can opt-out of receiving marketing communications from us at any time.
To exercise these rights, please contact us using the information provided below.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze trends, and administer the site. You can manage your cookie preferences through your browser settings, but disabling cookies may affect the functionality of our website.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please feel free to contact us:
Nik Auto Key HQ
Address: 132D, Jalan Sultan Yahya Petra, Kampung Lundang 15150 Kota Bharu, Kelantan, Malaysia
Phone: +609-7421092
Email: nikautokey@gmail.com
Website: www.nikautokeys.com
